Privacy Policy
How we collect, use, and protect your personal information
Last updated: October 30, 2025
1. Information We Collect
1.1 Personal Information
We collect information you provide directly to us, including:
- Name and email address when you create an account
- Payment information for processing transactions
- Profile information you choose to provide
- Communications you send to us
1.2 Usage Information
We automatically collect certain information when you use our Service:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Log data (access times, pages viewed, app crashes)
1.3 Content Information
When you upload files for processing, we temporarily store and process this content. We do not use your content to train our AI models or share it with third parties without your explicit consent.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our Service
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- Consent: With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we securely delete or anonymize it.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze site usage and performance
- Provide personalized content and features
- Ensure security and prevent fraud
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.
7. Third-Party Services
Our Service integrates with third-party AI providers (such as OpenAI, Google, and others) to process your content. When you use these features, your data may be transmitted to these providers in accordance with their privacy policies. We encourage you to review the privacy policies of these third parties.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to processing based on legitimate interests
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cfaktory.com
Address: [Your Business Address]
This privacy policy was last updated on October 30, 2025. Your continued use of cFaktory after any changes indicates your acceptance of the updated policy.
